Privacy Policy
Effective Date: April 8, 2026
Golden Wheel Driving School respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services, website, forms, booking systems, and communication tools.
INFORMATION WE COLLECT
We may collect the following information:
- Name, address, phone number, and email address
- Driver's license, learner's permit, or student identification information
- Payment and billing information
- Lesson scheduling, attendance, and service records
- Communications submitted through forms, chat widgets, AI assistants, email, text messages, or phone calls
- Website usage information collected through cookies and analytics tools
- Any other information you voluntarily provide
HOW WE USE YOUR INFORMATION
We use your information to:
- Schedule and provide driving lessons, road tests, and related services
- Process payments and issue receipts
- Communicate regarding appointments, confirmations, reminders, cancellations, and important updates
- Respond to inquiries submitted through our website, forms, chat tools, or AI assistants
- Maintain student records and service history
- Comply with legal, regulatory, insurance, and licensing requirements, including reporting obligations to the New Jersey Motor Vehicle Commission (MVC)
- Improve our services, website, and customer experience
TEXT MESSAGES AND COMMUNICATIONS
By providing your phone number, you consent to receive appointment reminders, service notifications, and customer service communications from Golden Wheel Driving School.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
We do not send unsolicited marketing messages without appropriate consent.
WEBSITE FORMS, CHAT, AND AI ASSISTANTS
Information submitted through our website forms, booking calendars, chat widgets, AI assistants, and online scheduling systems may be stored and processed for customer service, scheduling, and record-keeping purposes.
Communications with our AI assistants or chat systems may be recorded or stored to improve service quality and assist with appointment scheduling.
SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
We may share information only with:
- Licensed driving instructors as necessary to provide services
- Payment processors and financial service providers
- Scheduling, CRM, communication, and technology providers that help us operate our business
- Government agencies or regulatory authorities when required by law
- Professional advisors, including attorneys, accountants, or insurance representatives under confidentiality obligations
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and analytics tools to improve functionality, understand website usage, and enhance user experience.
You may manage cookie settings through your web browser preferences.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
You may request access to, correction of, or deletion of your personal information, subject to applicable legal, licensing, insurance, and record-retention requirements.
To exercise these rights, please contact us using the information below.
MINORS
Many of our students are minors eligible for driving instruction under New Jersey law.
Parents or legal guardians may provide information and communicate with us on behalf of minor students.
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
Any material changes will be posted on our website with an updated effective date.
CONTACT INFORMATION
Golden Wheel Driving School
75 Broadway
Elmwood Park, NJ 07407
Phone: (973) 310-7744
Email: info@gwdriving.com
Websites:
